I just moved into a student dorm for a semester abroad, and beforehand I emailed them asking whether they had ethernet ports to plug my router into (I use it to connect all my devices, and for WiVRn VR streaming). They confirmed that I could, but now that I’m here the wifi login portal is asking me to accept these terms from the ISP, which forbid plugging in a router. There’s another clause that forbids “Disruptive Devices” entirely, defined as:

“Disruptive Device” means any device that prevents or interferes with our provision of the 4Wireless to other customers (such as a wireless access point such as wireless routers) or any other device used by you in breach of the Acceptable Use Policy;

So what are my options? I don’t think I can use this service without accepting the terms, but also I was told by the student dorm support that I could bring a router, which contradicts this.

EDIT: some additional context:

  • dorm provider is a company separate from my uni (they have an agreement but that’s it)
  • ISP (ask4) is totally separate from dorm provider, and have installed a mesh network that requires an account. On account creation, there are many upsells including one for connecting more than one device. The “free” plan only allows me to sign in on a single device, and I can upgrade to two devices for 15 pounds.
  • ethernet requires login too
  • VR streaming requires a high performance wifi 6 network, which is why I bought this router (Archer C6 from tp-link)
  • Confused_Emus@lemmy.dbzer0.com
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    4 months ago

    It’s hard to say without knowing all the details of how the college configures their network. Back when I was in college, I had a student job with the campus’ IT department, and students running into issues getting all their devices connected was a regular issue at the start of every year.

    The main problem with most college networks is that you’ve typically got an enterprise setup that’s also having to double as home internet service for those living on campus. Depending on when the network was built it was likely only planning for students to have a laptop, maybe a desktop too, as opposed to modern times when just about every electronic device has an internet connection.

    Some things just may not work like they did at home.

    • mat@linux.communityOP
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      4 months ago

      That’s fair yeah. In my case the dorms are a separate unrelated company from the uni (they just have a partnership) and the ISP is yet another third party that did the install and sells extras to each student. I think it’s pretty scummy since I read my whole dorm contract and it never said this would be a condition to the “free fast wifi” access.

      • Lojcs@lemm.ee
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        4 months ago

        Is there a limit to the number of devices allowed to connect that this rule is trying to enforce?

        Either way, if the vr headset doesn’t need internet connection you could connect your computer to the internet wirelessly and to your own router via cable for vr.

      • Confused_Emus@lemmy.dbzer0.com
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        4 months ago

        Eww, yeah, that sounds like a crappy setup to milk more money from students with no other option - especially if you’ve got student aid requiring you to live in school housing.

        You may want to see about getting your own wireless carrier internet service. Not the best solution, but at least it would be yours and unrestricted.

        • mat@linux.communityOP
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          4 months ago

          I’m only staying for a semester (via Erasmus, or what remains of it post-Brexit) so while I did consider this I don’t think it’s very viable.

          • Confused_Emus@lemmy.dbzer0.com
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            4 months ago

            Fair enough. My recommendation would be set the router to pass through and see if it works. Just secure the wireless network created by your AP - be a responsible network policy violator!

            I don’t really have any other ideas that wouldn’t involve additional hardware, which doesn’t make much since give the short time you’ll be there.