In password security, the longer the better. With a password manager, using more than 24 characters is simple. Unless, of course, the secure password is not accepted due to its length. (In this case, through STOVE.)
Possibly indicating cleartext storage of a limited field (which is an absolute no-go), or suboptimal or lacking security practices.
I am a designer, but I once did a project with a very very major and recognizable tech corporation that, no joke, implemented an 8 character limit on passwords for storage reasons.
This company made in the tune of tens of billions of dollars per year, and they were penny-pinching on literal bytes of data.
I can’t say who it is, but their name begins with ‘M’ and ends in ‘cAfee.’
If password length affects storage size then something has gone very wrong. They should be hashed, not encrypted or in plaintext.