No surprises here. Just like the lockdown on iPhone screen and part replacements, Macbooks suffer from the same Apple’s anti-repair and anti-consumer bullshit. Battery glued, ssd soldered in and can’t even swap parts with other official parts. 6000$ laptop and you don’t even own it.
I’ve had pretty much the opposite experience. My friend has a macbook that he drops all the time and still works.
Also it’s not like other brands are immune to denting, it’s just kind of the nature of the material.
Kinda agree on the keyboard but I got used to it and also most brands have that type of keyboards nowadays anyway.