• Delta Air Lines CEO Ed Bastian said the massive IT outage earlier this month that stranded thousands of customers will cost it $500 million.
  • The airline canceled more than 4,000 flights in the wake of the outage, which was caused by a botched CrowdStrike software update and took thousands of Microsoft systems around the world offline.
  • Bastian, speaking from Paris, told CNBC’s “Squawk Box” on Wednesday that the carrier would seek damages from the disruptions, adding, “We have no choice.”
    • partial_accumen@lemmy.world
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      5 months ago

      And yes, taking less profits to distinguish your product as a prestige brand is fairly common.

      In luxury goods, absolutely. In commodity goods, not so much. The airlines that had the nationwide disruptions are most certainly commodity.