Fuck the stupid morons who defend Apple.
Imagine if Microsoft banned Windows users from installing the software they want on their computer.
Imagine if Microsoft required all software developers to give them 30% of their earning or Microsoft will ban them from Windows
I was denied a refund for a broken game on Steam Deck just last winter. I had never played or even installed it, but I had purchased it and let it sit in my backlog too long before trying.
By comparison, I can’t recall a single time I’ve been denied a refund request from the iPhone App Store. They’ve also never sold me software that couldn’t run on the hardware they also sold me.
I understand how it’s my fault according to steam’s ToS, but it still doesn’t seem right to me.
When you ask for a refund under Steam’s 2h/14d policy, it’s Steam offering the refund. Past that, the request is passed on the developer
At least that’s how I’ve heard it described, idk for sure
Yeah I wasn’t entirely familiar and it’s not anything I got upset over (again, my fault). It’s just weird because they know I never installed or played it until I asked for the refund, and by nature of software, 14 days doesn’t mean I could have broken or destroyed it or something.
The game was the Grandia HD Remasters. It didn’t even occur to me to scrutinize compatibility on Deck when I bought it because it’s just a 2D JRPG from the PS1 era that supposed had been modernized.
14 days, to the developer, means that you now know that you actually have the money and can plan with it. Months later, the money has either been spent, or earmarked for something in particular.
Your best hope at that point is that the developer has allocated some money for people like you but otherwise, nope. Accounting would break down your door if you granted the refund.